Refund Policy
Draft pending legal review. This page is a working draft. It has not been reviewed by a qualified lawyer and should not be treated as a final, binding refund policy until it has been.
Last updated: 20 September 2026
FocusTribe is free. There is nothing to refund.
FocusTribe does not charge for anything today. There is no paid plan, no subscription, no trial that converts into a charge, and no in-product purchase. We do not collect card details and we do not operate a payment processor. If you have not paid us, there is nothing for us to refund.
If you believe you have been charged by someone claiming to be FocusTribe, that charge did not come from us. Contact kalpesh@buildifyapp.in immediately and dispute it with your bank or card issuer.
You can stop using FocusTribe whenever you like. The person who created a workspace can delete it from inside the app. Self-serve account deletion is not available yet; until it ships, email kalpesh@buildifyapp.in from the address on your account and we will delete your account and the workspace data associated with it. See the Privacy Policy for the detail.
If paid plans launch in future
Nothing in this section applies today. No paid plan exists, and none is on sale. This is published in advance so the terms are known before anyone is ever asked to pay, and it takes effect only from the date a paid plan actually goes on sale.
Cancel any time
You would be able to cancel a paid subscription at any point, from your account settings, without contacting support and without giving a reason.
Cancellation takes effect at the end of the period
Cancelling would stop the next renewal. You would keep full access to the paid features until the end of the billing period you have already paid for, and would not be charged again after that. We would not pro-rate or refund the remainder of a period that has already started, except under the refund window below or where the law requires otherwise.
7-day refund window
If you asked within 7 days of a charge, we would refund that charge in full, no questions asked. Ask by emailing kalpesh@buildifyapp.in from the address on your account. Refunds would go back to the original payment method, and would typically take [TODO: refund processing time] to appear depending on your bank.
Your statutory rights
Consumers in the European Economic Area and the United Kingdom have a statutory right to withdraw from a distance contract within 14 days. Where that applies, it sits alongside the 7-day window above and is not replaced by it — whichever is more favourable to you is what applies. Other jurisdictions may give you further rights, and nothing here removes them.
What happens to your data
Downgrading or cancelling would not delete your workspace content. Your tasks and reflections would remain, subject to whatever limits the free plan has at the time, and deletion would still be a separate request handled as described in the Privacy Policy.
Changes to this policy
If we introduce paid plans, we will update this page before taking any payment, and the “last updated” date above will change. The version published at the time of your purchase is the one that applies to that purchase.
Contact
Questions go to kalpesh@buildifyapp.in, or by post to [TODO: legal entity name], [TODO: registered address].